Self-checkouts annoy some customers and help shoplifters. Stores add it anyway | CNN Business
New York CNN Business — Self-service payment arrived in the late 1980s in supermarkets. A decade later, it began to spread to large chains and pharmacies. Today, self-checkouts, loved by some and hated by others, have made their way into discount clothing stores and department stores. Kohl’s (KSS) is testing self-service payment terminals in a …